Interactive Voice Response (IVR Call Forwarding)

About Interactive Voice Response (IVR Call Forwarding)

Call forwarding is known as Interactive Voice Response (IVR) and can be attached to any Velox Telco 1300 or 1800 number. IVR is designed to lead your customers through two or more menu buttons to enable them to connect to the most appropriate section/department of your business.

Velox Telco IVR Call Forwarding Benefits:

Calling to different sections/departments:

Calling to specific people:

Promoting different products or services:

State Based IVR Call Forwarding:

Widely accepted by the general public, connecting an IVR system is a proven solution for streamlining your inbound customer calls and increasing your internal productivity efficiencies.

How much does IVR Call Forwarding cost?

IVR is a free included feature with every 1300 or 1800 Number on every plan. There is no recurring monthly fee and no hefty setup fee.

How do I order my IVR Call Forwarding?

IVR Call Forwarding is set up in 3 easy steps:

Once you have uploaded your files, your IVR will be automatically connected and ready to receive calls.

Sign-up For Your IVR Call Forwarding Today

1300 Number Hosting Plans





Included Value Plans $5
Starter
$15
Most
Popular
$35
Medium
Range
$70
High
Value





Qualifying Monthly Spend

$5

PER MONTH

$15

PER MONTH

$35

PER MONTH

$70

PER MONTH





BONUS Included Monthly Call Value (1) $15 $35 $70





Minimum Monthly Cost = $5
(Full Details)
= $15
(Full Details)
= $35
(Full Details)
= $70
(Full Details)





Calls answered by your landline(2)
30c/min
15c/min
10c/min
10c/min
Calls answered by your mobile (3)
45c/min
40c/min
30c/min
20c/min





No Contracts
No Cancellation Fee
Free Setup
24/7, Real-Time Destination Changes
9 Prompt IVR
Multiple Call Oveflow
Live Call Reporting Data
Itemised Call Records
Voice2Email or Fax2Email
Caller ID
Time of Day Routing
Time Based Routing
Whisper Alert
Business Introduction Message





1300 Numbers List





Host Your New
ACMA 1300 SmartNumber





Switch Your
1300 Number To Us





Things You Should Know

Rates as of COB Friday 4 September 2015 and exclude competitors. Prices exclude GST and all offers read in accordance with our Terms Of Agreement.
(1) Bonus Included Monthly Call Value includes all call types including calls to international destinations and other 1300/1800 number destinations.
(2) Calls answered by your landline means calls originated in Australia either on a landline or mobile phone. Excludes calls from satelite phones, international numbers, other toll-free and premium rates numbers.
(3) Calls answered by your mobile means calls originated in Australia either on a landline or mobile phone and answered on your mobile phone. Excludes calls from satelite phones, international numbers, other toll-free and premium rates numbers.

Download The 1300/1800 Inbound Critical Information Summary



1800 Number Hosting Plans





Included Value Plans $5
Starter
$15
Most
Popular
$35
Medium
Range
$70
High
Value





Qualifying Monthly Spend

$5

PER MONTH

$15

PER MONTH

$35

PER MONTH

$70

PER MONTH





BONUS Included Monthly Call Value (1) $15 $35 $70





Minimum Monthly Cost = $5
(Full Details)
= $15
(Full Details)
= $35
(Full Details)
= $70
(Full Details)





Calls answered by your landline(2)
30c/min
15c/min
10c/min
10c/min
Calls answered by your mobile (3)
45c/min
40c/min
30c/min
20c/min





No Contracts
No Cancellation Fee
Free Setup
24/7, Real-Time Destination Changes
9 Prompt IVR
Multiple Call Oveflow
Live Call Reporting Data
Itemised Call Records
Voice2Email or Fax2Email
Caller ID
Time of Day Routing
Time Based Routing
Whisper Alert
Business Introduction Message





1800 Numbers List





Connect Your New
1800 SmartNumber





Switch Your
1800 Number To Us





Things You Should Know

Prices exclude competitors, GST and all offers read in accordance with our Terms Of Agreement.
(1) Bonus Included Monthly Call Value includes all call types including calls to international destinations and other 1300/1800 number destinations.
(2) Calls answered by your landline means calls originated in Australia either on a landline or mobile phone. Excludes calls from satelite phones, international numbers, other toll-free and premium rates numbers.
(3) Calls answered by your mobile means calls originated in Australia either on a landline or mobile phone and answered on your mobile phone. Excludes calls from satelite phones, international numbers, other toll-free and premium rates numbers.

Download The 1300/1800 Inbound Critical Information Summary