Fault Notification Form

If you have read the "Troubleshooting For Service Difficulties and Faults" and require further assistance, please complete the Fault Notification Form.

Check Common Answers To Fault Questions

  1. Why is my service not working.
  2. How to avoid running out of credit.
  3. TPG - issues and solutions.
  4. What we charge you to log a fault caused by another Provider.
  5. How to cancel one or more services.
  6. How to close my account.
Security Check

In order to verify that you are a real live 'human' client, please fill in the verification code below to progress to the Cancel Service or Account ticket...

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